Report a pest problem

You can use this service to:

• Report an unwanted pest within a property
• Report a pest in a public space

What you need to do

• Identify the pest: Before you begin, make sure you have identified the pest problem you are facing. This will help us inspect and solve the pest problem.

Information for council tenants and leaseholders

Westminster City Council tenants and leaseholders should note:

• No charge for treatments: Westminster City Council tenants are not charged for pest control treatments.
• Booking requirements: In order to book as a council tenant or leaseholder, you will need your reference numbers, such as your tenancy number or leaseholder number.

If you don't know your reference number, please call the housing team on 0800 358 3783

Information for private residents

This service is currently only available for Westminster City Council Tenants and Leaseholders, council municipal buildings (such as Libraries and offices) and our Parks & Gardens department.

Commercial work from private businesses is managed by our Trading Team. New commercial customers please see the information below on how to book a quote online.

We advise private residents to contact the British Pest Association for advice, information, quotations and work by accredited pest control companies.

Information for commercial customers

Our pest control team can provide a comprehensive commercial pest control service for a wide and varied range of businesses across Westminster. From office buildings to warehouses, restaurants and food outlets our vast knowledge and experience can protect you, your customers and safeguard your business against any unwanted pest activity.

You can book a quote online, by selecting commercial property when prompted.

Pests we can treat

Ants

Bed bugs

Birds

Cockroaches

Fleas

Hornets

Mice

Rats

Squirrels

Wasps

Pests and other species we can't treat

Bats

Bees

Cats

Dogs

Flies

Foxes

Mites

Moths

Rabbits

Snails

Spiders

Stored product insects